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Les Chalets des Deux Domaines, Peisey-Vallandry

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Terms and Conditions – Summer 2010

Les Chalets des Deux Domaines, Peisey - The Booking Form

The  terms and conditions set out in the Booking Form together with the Confirmation Invoice, form the agreement between Profin Développement et Gestion SARL (‘Profin’) and all those persons whose names are set out in the Booking Form on whose behalf the person signing the booking from (the ‘Client’) is acting. The Client guarantees payment of the full cost of the holidays of all those mentioned on the booking form and of any others that may be added later.

  1. Prices
    The prices stated for the chalet are for a self-catered chalet as described on the Profin web site. Prices do not include travel, insurance of any nature, or any other item not specifically referred to.
  2. Deposit
    On confirmation of a reservation, a deposit of £50.00 per person is payable and is not refundable save under the circumstances described in paragraph 10 below.
  3. Payment of Balance
    The balance of the cost of the holiday is payable four  weeks before the start of the holiday or in full at the time of booking if a booking is made within four weeks of the start of the holiday. The full cost of the holiday must be received by Profin before arrival at the chalet. Holidays booked within four weeks of the date they start must be paid for by bank transfer to Profin’s bank account with the transfer costs being for the account of the Client.
  4. Price Guarantee
    Once the Client has booked the holiday, the price will not change even if the value of sterling falls.
  5. Special Requests
    Any special requests the Client has such as vegetarian meals, special facilities, specific room allocations or any other requirements the Client considers important, should be made known to Profin at the time of booking.  If the Client requires the fulfilment of any request to be a condition of its contract with Profin, this can only be done by advice in writing from the Client confirmed in writing by Profin.
  6. Bookings
    No booking is made until a fully completed booking form has been received together with the appropriate deposit and the booking has been confirmed by Profin in writing. Telephone bookings will be held for five working days, pending receipt of the appropriate deposit. Thereafter the booking will be deemed void and Profin reserves the right to re-book part or the entire chalet without further notice.
  7. Services Provided by Third Parties
    Bookings for extra services, such as taxis, mountain bikes or any of the summer activities listed on the web site, are subject to the terms and conditions  of the provider of the service. Profin does not warrant the standard or performance of any services provided by third parties. 
  8. Cancellation by Profin
    If through circumstances beyond its control Profin is forced to cancel the Client’s booking, Profin shall refund any moneys received by Profin from the Client.  
  9. Limitation of Liability
    Where the Client does not suffer personal injury or death, Profin's liability is limited to the invoiced holiday cost and under no circumstances extends to additional costs incurred by the Client in taking its holiday, such as travel costs .
  10. Cancellation by the Client
    Notification of cancellation by the Client must be in writing (email, fax or post) and cancellation charges will be calculated from the date of receipt of the written cancellation. Profin takes no responsibility for non-delivery or non-receipt of such notification of cancellation. If the balance of the cost of the holiday is not received at least four weeks prior to the start of the holiday, the holiday may be deemed to be cancelled, and Profin reserves the right to re-book part or all of the chalet without further notice.  Non receipt of the balance of the cost of the holiday will not be taken as notification of cancellation of the holiday and the Client will be liable for cancellation charges as detailed above if they subsequently do cancel the holiday.

    Weeks before holiday commences

    Cancellation charge as a percentage of total cost

    From 2 to 4 weeks

    50%

    Up to 2 weeks

    100%


    Notwithstanding the above, Profin will in practice make every effort to contact the Client to advise him / her that the balance payable on the holiday is due.
  11. Damage to Property
    The Client undertakes to behave in such a manner as not to create a nuisance to any third party, and shall not disrupt the enjoyment of any other guests staying in the chalet or any adjoining chalets, . The holiday of any Client or member of his / her party in breach of this clause may be terminated immediately and without compensation and Profin shall have no further obligation to them.  The Client further agrees to indemnify Profin against loss or damage that may be caused by the Client, any of his group or any of their guests howsoever arising as a result of any of their acts or omissions (whether directly or indirectly), and to pay for any damages prior to their departure from the chalet.  As security for its obligations under this Clause, the Client shall provide an additional cheque of £350 that shall be held by Profin and returned to the Client within 14 days of the end of the holiday provided there has been no damage to the chalet or any of its contents.
  12. Accuracy of Information
    Profin has used its best endeavours  to ensure that the information contained on this Web site was complete and accurate as at 29 February, 2010; however, Profin can take no responsibility for information provided to us by third parties, namely the tourist office, which Profin believes to be accurate and  complete. Profin will endeavour to update and correct this site as soon as new information becomes available to it, but cannot guarantee when any updates shall be made. Profin cannot be responsible for any damage or loss that may arise, directly or indirectly, from the use of information contained on this Web site. All holidays are offered subject to availability.
  13. Complaints Procedure
    Any problems should be bought to the attention of Profin while the Client or any member of its party is on holiday.  Profin will take all reasonable steps to resolve the problem to the reasonable satisfaction of the Client.  Should this not be possible, the Client shall register a formal complaint at the time of the holiday.  This complaint should then be confirmed in writing to Profin within 14 days of the end of the holiday.
  14. Data Protection
    In order to process the Client’s booking and to ensure, if applicable, the smooth running of all arrangements and to meet his specific requirements, Profin may need to give the information provided by the Client to to third parties involved with any such arrangements.   Profin reserves the right to provide this information to parties providing relevant services in connection with the holiday, and the Client hereby consents to this information being provided to such parties
  15. Law and Jurisdiction
    This contract shall be governed by and construed in accordance with English law and the parties hereby agree to submit to the exclusive jurisdiction of the English Courts.

 

 

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